๐ Terms of Service
Last Updated: November 24, 2024
1. Acceptance of Terms
Welcome to Beautylity. By accessing our website, booking our services, or visiting our salon, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
These terms constitute a legally binding agreement between you and Beautylity. Please read them carefully before using our services.
2. Our Services
Service Description
Beautylity provides professional beauty and wellness services, including but not limited to:
- Hair cutting, styling, and coloring services
- Facial treatments and skincare services
- Manicure and pedicure services
- Body massage and spa treatments
- Makeup application and bridal services
- Other beauty-related services as advertised
Service Standards
We are committed to:
- โ Providing high-quality professional services
- โ Using premium, safe, and approved products
- โ Maintaining clean and hygienic facilities
- โ Employing trained and certified professionals
- โ Respecting your time and preferences
3. Appointment Policy
Booking Appointments
- Appointments can be made by phone, website, or in person
- A valid contact number and email address are required
- Advance booking is recommended for preferred time slots
- Walk-ins are welcome subject to availability
Cancellation Policy
๐ Cancellation Requirements:
- 24 Hours Notice: Full refund or reschedule available
- Less than 24 Hours: 50% cancellation fee may apply
- No-Show: Full charge of service may apply
- Late Arrival: Services may be shortened or rescheduled
Rescheduling
We understand that plans change. You may reschedule your appointment once without penalty if you provide at least 24 hours notice. Repeated rescheduling may result in appointment forfeiture.
Late Arrivals
Please arrive 10 minutes before your scheduled appointment. If you arrive more than 15 minutes late, we may need to reschedule your appointment or reduce service time to accommodate other clients.
4. Payment Terms
Payment Methods
We accept the following payment methods:
- ๐ณ Credit and Debit Cards (Visa, MasterCard, RuPay, American Express)
- ๐ต Cash
- ๐ฑ UPI Payments (GPay, PhonePe, Paytm, BHIM)
- ๐ป Net Banking
- ๐ฐ Digital Wallets
- ๐ Gift Cards and Vouchers
Pricing
- All prices are listed in INR (Indian Rupees - โน)
- Prices are inclusive of applicable taxes (GST)
- Prices are subject to change without notice
- Current prices apply at time of service
- Package deals and promotions have specific terms
Deposits
Deposit Requirements: Certain services (bridal packages, extensive treatments) may require a deposit at booking. Deposits are non-refundable but can be applied to rescheduled appointments with proper notice.
Gratuity
Tips are appreciated but never required. If you're satisfied with your service, gratuity for your stylist or therapist is welcome at your discretion (typically 15-20% of service cost).
5. Client Conduct
Expected Behavior
All clients must:
- Treat staff and other clients with respect
- Follow salon policies and instructions
- Disclose allergies, sensitivities, or medical conditions
- Maintain appropriate behavior and language
- Respect the cleanliness of our facilities
Health & Safety
โ ๏ธ Important Health Information:
- Inform us of any allergies or sensitivities before service
- Disclose medical conditions that may affect treatment
- Notify us if you're pregnant or nursing
- Follow all aftercare instructions provided
Prohibited Conduct
The following behaviors are strictly prohibited:
- โ Harassment or abuse of staff
- โ Disruptive or inappropriate behavior
- โ Recording without permission
- โ Bringing outside products for use
- โ Being under the influence of alcohol or drugs
We reserve the right to refuse service or terminate appointments for any violation of these conduct rules without refund.
6. Limitation of Liability
Service Disclaimer
While we strive for excellence, beauty services involve inherent risks. Results may vary based on individual factors. We are not liable for:
- Individual reactions to products or treatments
- Results that differ from expectations due to individual characteristics
- Damage caused by failure to follow aftercare instructions
- Pre-existing conditions not disclosed before service
Personal Property
Beautylity is not responsible for lost, stolen, or damaged personal belongings. Please secure your valuables or leave them at home.
Maximum Liability
Patch Tests
For chemical treatments (hair color, perms, etc.), we recommend patch tests 24-48 hours before service. Clients declining patch tests assume full responsibility for any adverse reactions.
7. Intellectual Property
Website Content
All content on our website, including text, graphics, logos, images, and software, is the property of Beautylity and protected by copyright laws. Unauthorized use is prohibited.
Photography & Marketing
- We may photograph services for portfolio and marketing purposes
- You may opt-out of photography at any time
- Photos used with permission become our property for promotional use
- You retain rights to request removal of your images
Reviews & Testimonials
By submitting reviews or testimonials, you grant us the right to use them in our marketing materials. We may edit for length but will not alter the meaning.
8. Termination
Our Right to Terminate
We reserve the right to:
- Refuse service to anyone for any lawful reason
- Terminate services mid-appointment for safety or conduct violations
- Ban clients who violate these terms
- Cancel appointments with reasonable notice
Your Right to Terminate
You may discontinue using our services at any time, subject to our cancellation policy for scheduled appointments.
9. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.
10. Contact Information
If you have questions about these Terms of Service, please contact us:
H- no: 8-3-315/G-G1, Second Floor
Green Valley Road No. 3, Banjara Hills
Beside Times House, Hyderabad, Telangana 500082, India
legal@beautylity.com
info@beautylity.com
+91-9666 987 789
+91-96666 02 789